File A Claim/Reward Application
Claim for Damages
- When to Submit a Claim for Damage?
A Claim for Damages can be filed if you feel that you have lost money or property as a result of any action or inaction by the City.
- How to file a Claim for Damage?
A Claim for Damages form may be submitted 1) online; 2) through the mail - PDF form; or 3) in person.
OPTION 1) The online Claim for Damages portal will provide you with an immediate claim number and can be done completely online.
If you encounter an error message with the portal, It is recommended that you detach any documents and resubmit without documents.
Documents can be submitted later through the claims portal (update to an existing claim), via email (attclaimsubmit@lacity.org), fax or mail. You can also submit documents to your investigator or adjuster in-person, via mail or email when they contact you.
OPTION 2) Fill out a Claim for Damages PDF form, sign it and mail it to the City Clerk's Office:
Office of the City Clerk
200 North Spring Street
Room 395, City Hall
Los Angeles, CA 90012Emailed or faxed claims are not accepted.
If you need a claim form mailed to you, contact (213) 978-1133 or email clerk.cps@lacity.org.
OPTION 3) Deliver or fill out a claim form in person by visiting the Office of the City Clerk located at:
200 North Spring Street
Room 395, City Hall
Los Angeles, CA 90012
(Entrance is on Main Street)Office hours are Monday - Friday 8:00 a.m. - 4:30 p.m. (Excluding City holidays)
- What information should be included in a Claim for Damage?
Visit the Los Angeles City Attorney Claims Division webpage https://cityattorney.lacity.gov/claims for pertinent information regarding filling out a claim form.
- How do I check the status of a claim?
For status on an already-filed claim for damage, email attclaimsubmit@lacity.org with your claim number in the subject line, or visit the Los Angeles City Attorney Claims Division webpage https://cityattorney.lacity.gov/claims for more information.
Claim for Refund
A Claim for Refund pertains to monies already paid to a City department that you are seeking to have returned.
NOTE: If you are seeking a claim for refund from the Public Works, Bureau of Engineering (BOE), you must complete the form online at https://engpermits.lacity.org/public. Paper forms are not accepted by BOE.
Check the status of a claim
After filing with the City Clerk, the claim process transfers to the City Attorney. To check the status on an already-filed claim for damage, email attclaimsubmit@lacity.org with your claim number in the subject line, or visit the Los Angeles City Attorney Claims Division webpage for more information.